Clup88 takes its responsibility to protect every user's personal data seriously. This policy transparently explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six data protection measures we implement to keep your information safe at all times.
All personal data transmitted between your device and clup88 servers is encrypted using 256-bit SSL protocol. This ensures that sensitive information such as financial details and passwords cannot be accessed by unauthorised parties during transmission.
Your data is stored on servers protected by multiple layers of physical and digital security. Database access is restricted to authorised personnel only and is monitored at all times with detailed audit logs.
Clup88 enforces an access control policy based on the "need-to-know" principle. Staff may only access data required to perform their duties. All access to user data is logged and may be audited at any time.
Clup88 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data belongs to you, and we respect the trust you place in us.
Clup88's data processing operations are designed and implemented in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We continually update our privacy practices to ensure full compliance with relevant legislative changes.
In the event of any incident involving user data, clup88 is committed to notifying affected users within a reasonable timeframe in accordance with applicable legal obligations, along with the remedial actions taken.
This Privacy Policy is published by clup88 and applies to all users who access or use the clup88 platform via our official website or mobile application. This document clearly outlines our practices for collecting, processing, storing, and protecting your personal data.
By registering for or using clup88 services, you acknowledge that you have read, understood, and agreed to this privacy policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.
Clup88 collects various categories of personal data depending on how you interact with our platform. Below is a breakdown of the data we may collect:
| Data Categories | Example Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, identification number (MyKad), gender | Account registration, KYC process |
| Contact Data | Email address, phone number, residential address | Account registration, profile updates |
| Financial Data | Bank account number, bank name, deposit and withdrawal transaction history | Payment processing |
| Technical Data | IP address, device type, web browser, operating system, cookie data | Automatic platform usage |
| Usage Data | Game records, wagering history, login habits, session duration | In-platform activity |
| Communication Data | Support chat records, emails, feedback submitted to clup88 | Interactions with the support team |
We do not collect any sensitive personal data such as health information, religious beliefs, or political affiliations unless required by law in specific circumstances.
The personal data we collect is used solely for lawful and transparent purposes. Below are the primary purposes for which clup88 processes data:
Clup88 does not sell or disclose your personal data to third parties for their own marketing purposes. However, in the course of operating the platform, we may share data with the following parties on legitimate grounds:
All third parties with whom we share data are bound by strict confidentiality agreements and are only permitted to use that data for purposes mutually agreed upon with clup88.
Clup88 continuously invests in robust security infrastructure to protect your personal data from unauthorised access, modification, disclosure, or destruction. Among the security measures we implement:
While clup88 takes all reasonable steps to protect your data, no security system is completely foolproof. You also play a role in protecting your account by using a strong password and never sharing your login credentials with anyone.
The clup88 platform uses cookies and similar tracking technologies to enhance user experience and gather useful usage information. The types of cookies we use include:
You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect platform functionality. Continued use of the clup88 platform after a cookie notice is displayed is considered your consent to our use of cookies.
Clup88 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, including to meet any legal, accounting, or reporting requirements. Generally:
When data is no longer required, it will be securely deleted or anonymised in accordance with clup88's established data disposal procedures.
Under Malaysia's PDPA 2010, you have certain rights regarding the personal data we hold about you. Below is a summary of those rights:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data.
In certain circumstances, you may request the deletion of your personal data from our systems.
You may request that we restrict the processing of your data in certain prescribed circumstances.
You may withdraw consent to data processing at any time without affecting the validity of prior processing.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
To exercise any of the above rights, please contact our privacy team via email at [email protected]. We will process your request within 14 working days. For complex cases, this period may be extended up to 30 days with prior notice to you.
The clup88 platform is intended for adult users aged 18 and above. We do not knowingly collect personal data from minors. Should we discover that a minor's personal data has been collected without our knowledge, it will be deleted immediately and the associated account will be closed.
Clup88 reserves the right to amend this privacy policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When material amendments are made, we will notify you via your registered email or in-platform notification at least 14 days before the changes take effect.
Continued use of the clup88 platform after amendments take effect constitutes acceptance of the updated privacy policy. We encourage you to review this page periodically to stay informed about how we protect your data.
The clup88 privacy team is ready to help you understand your rights and address any concerns regarding your personal data.
View FAQ